PRIVACY POLICY

Effective Date: July 2026

LimoLift LLC ("LimoLift," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting transportation services, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

Information We Collect

Depending on how you interact with LimoLift, we may collect the following information.

Personal Information

• Full name

• Email address

• Mobile and telephone number

• Billing address

• Pickup and destination addresses

• Reservation details

• Special transportation requests

• Flight numbers or private aircraft information

• Company name (for corporate accounts)

Payment Information

Payments are securely processed through trusted third-party payment providers. LimoLift does not store complete credit card numbers on its servers.

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Referral source

• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and manage transportation reservations

• Confirm bookings

• Coordinate chauffeur dispatch

• Monitor commercial and private flight arrivals

• Process payments

• Respond to customer inquiries

• Provide customer support

• Improve our website and services

• Detect fraud and unauthorized activity

• Comply with legal and regulatory obligations

• Communicate reservation updates

• Send marketing communications only if you have chosen to receive them

SMS Communications

If you provide your mobile phone number and consent to receive text messages, LimoLift may send SMS messages regarding:

• Reservation confirmations

• Chauffeur arrival notifications

• Reservation updates

• Schedule changes

• Billing notifications

• Customer service communications

• Promotional offers (only if you have opted in)

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

SMS consent is never shared with third parties or affiliates for marketing purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to improve website functionality and better understand how visitors use our website.

These technologies may collect information regarding:

• Website traffic

• User preferences

• Device performance

• Advertising effectiveness

• Website usage statistics

You may disable cookies through your browser settings. Please note that doing so may affect certain website features and functionality.

Information Sharing

LimoLift does not sell your personal information.

We may share your information only as necessary to operate our business, including with:

• Payment processors

• Reservation and dispatch software providers

• SMS messaging providers

• Website hosting providers

• Technology support providers

• Insurance companies

• Professional advisors

• Government agencies or law enforcement when required by law

All service providers are expected to safeguard your information and use it only for the services they perform on our behalf.

Information Shared With Your Chauffeur

Information necessary to complete your reservation may be shared with the chauffeur assigned to your trip, including:

• Passenger name

• Pickup location

• Destination

• Contact telephone number

• Flight information

• Special service instructions

Only the information necessary to provide your transportation service is shared.

Dash Camera & Vehicle Recording

For the safety and security of our passengers, chauffeurs, and vehicles, certain LimoLift vehicles are equipped with onboard recording systems that capture both video and audio.

Recordings may be used for:

• Passenger safety

• Chauffeur safety

• Accident investigations

• Insurance claims

• Fraud prevention

• Security investigations

• Driver training

• Quality assurance

• Compliance with legal obligations

Recordings are stored securely and accessed only by authorized personnel or service providers acting on behalf of LimoLift.

Recordings may be shared with insurance carriers, law enforcement agencies, attorneys, courts, or other authorized parties when required by law or when reasonably necessary to investigate an incident or protect the legal rights of

LimoLift LLC.

Data Security

LimoLift maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we employ industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as reasonably necessary to:

• Complete transportation services

• Maintain business records

• Meet tax and accounting obligations

• Resolve disputes

• Enforce agreements

• Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized when practical.

Your Privacy Choices

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information, subject to applicable legal and business retention requirements

• Opt out of marketing communications

• Update your contact information

Privacy requests may be submitted using the contact information below.

Third-Party Websites

Our website may contain links to third-party websites. LimoLift is not responsible for the privacy practices or content of websites operated by others. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

LimoLift's services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children.

Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act, including the right to request access to certain personal information, request correction of inaccurate information, request deletion of certain personal information, and opt out of certain types of personal data processing where applicable.

LimoLift will respond to qualifying requests in accordance with applicable Colorado law.

Changes to This Privacy Policy

LimoLift may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website or services after those changes become effective constitutes acceptance of the revised Privacy Policy.

LimoLift LLC

Phone: (800) 991-4380

Email: info@limoliftllc.com

Website: www.limoliftllc.com

Last Updated: July 2026

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